Professional Writing Experience & Skills
Professional Self-EmploymentWind River
Technical Writer (10/14 – 01/16) Emmett Guitars E-Business Design, Implementation & Technical Writer (04/14 – 09/14) Three Divisions E-Business Design, Implementation & Technical Writer (09/12 – 01/14) NAV CANADA Trainer / Technical Writer / Repository Designer / Editor (07/10 – 09/12) Senior Technical & Process Writer (06/07 – 07/07) CIHR Senior Technical Writer (Process & Marketing) (04/09 – 04/10) EDC Senior Technical Writer / Training Content Developer (06/08 – 02/09) Innovatia Project Manager & Solution Architect (contract) (03/06 – 06/08) Information Architect & Technical Writer (05/05 – 06/08) Senior Technical Writer / Trainer (11/04 – 04/08) City of Ottawa Senior Technical & Process Writer (10/07 – 02/08) Nortel Networks Senior Technical Writer / Training Developer (01/01 – 12/05) ActivCard Canada Technical Documentation Manager (12/02 – 02/04) Senior Technical Writer (10/02 – 12/02) Entrust Technologies Limited Senior Technical Writer (03/01 - 01/02) CR Press Limited Editor / Publisher (01/00 – on going) |
Professional Corporate EmploymentNewbridge Networks Corporation
Technical Documentation Manager (07/95 - 01/01) Corel Corporation Technical Documentation Manager (07/95 - 07/95) Nortel Networks Technical Writing Team Leader (01/92 - 06/95) Bell-Northern Research Technical Writer (01/87 - 01/92) Canada Post Business & Technical Writer / Marketing (10/89 - 09/90) Norpak Corporation Technical Writer / Editor / Marketing (09/86 - 11/86) Initial Communications Inc. Writer / Marketing (08/85 - 09/86) Carleton Teacher's Centre Educational Researcher / Writer (03/85 - 09/85) Indian and Northern Affairs Teacher (09/82 - 01/84) Kamloops Daily Sentinel Staff Writer (01/77 - 08/78) |
Software Expertise
Dita: 1.4.2.1 and 1.5
XML: Altova Spy, Altova Authentic, Altova StyleVision, Xmetal (xml), ArborText XML, Oxygen
PreXML: FrameMaker+SGML, FrameBuilder, Interleaf, Quark Express, MS Word, WordPerfect, DW4, SuperWriter, GML
Open Source: ReST, DocBook, Doxygen, Sphinx
Help: WebWorks, RoboHelp, HTML Help, JavaHelp
HTML: AceHTML (html), Front Page, Perl CGI, PHP, CSS
CMS: SharePoint/LiveLink (6 years of use/built numerous sites: Innovatia, EDC, NAV CANADA) FrameLink, Documentum, Product Development Environment (PDE), Product Library System (PLS), Ixoia
Training: Adobe Captivate, Articulate, Moodle
Drawing: Corel Draw, Visio, Harvard Graphics, MS Image Composer
Charting: Inspiration Flow Charting, Corel Chart
Misc.: Acrobat Distilller, MS Excel, MS Powerpoint, MS Publisher, Hummingbird Exceed, Oracle 8, SnagIt, Git, Gerrit Code Review
Database: MS Access, MySQL
Accounting: Simply Accounting
PM: MS Project, SAP, AutoPlan, Mac Project
Code: html, css, Java Doc programming, Java and C++ reading familiarity
OS: Linux, UNIX, Ultrix, SunOS/SunView, HP OpenView, Windows, DOS
Collaboration: NetMeeting, Centra, MOSS, SharePoint, Confluence
Platforms: PC (Intel 80x86), Macintosh, Sun Microsystems, Hewlett‑Packard
Development: XAMPP Environment
Telecom: BCM 50, BCM450, SCE, Ethernet Routing Switch 8300 and 8600, ESU, MAS 5.1, MAS 6.0 Federal, MAS 6.0 Commercial, Wireless CDMA Networks, Nortel Networks Passport 15000 ATM broadband switch, Preside Multiservices Data Manager, Operations Controller for Transport Nodes, Switched Management Access (SMA), Succession Networks Packet Trunking and Universal Access solutions, Dynamically Controlled Routing, Service Control Point, Traffic Operator Position System Voice Service Node, Dynamic Network Controller
Networks: Newbridge Networks 46020 Network Manager, 48020 Service Manager, 45020 Element Manager, Data Collector, 36170 & 36177 ATM switches, 36190 50 Gig ATM switch
Security: Entrust IP Security, m-Register, m-Validator, Session, Web Administration Service ActivCard Trinity 4.2, ActivCard Gold 2.0
XML: Altova Spy, Altova Authentic, Altova StyleVision, Xmetal (xml), ArborText XML, Oxygen
PreXML: FrameMaker+SGML, FrameBuilder, Interleaf, Quark Express, MS Word, WordPerfect, DW4, SuperWriter, GML
Open Source: ReST, DocBook, Doxygen, Sphinx
Help: WebWorks, RoboHelp, HTML Help, JavaHelp
HTML: AceHTML (html), Front Page, Perl CGI, PHP, CSS
CMS: SharePoint/LiveLink (6 years of use/built numerous sites: Innovatia, EDC, NAV CANADA) FrameLink, Documentum, Product Development Environment (PDE), Product Library System (PLS), Ixoia
Training: Adobe Captivate, Articulate, Moodle
Drawing: Corel Draw, Visio, Harvard Graphics, MS Image Composer
Charting: Inspiration Flow Charting, Corel Chart
Misc.: Acrobat Distilller, MS Excel, MS Powerpoint, MS Publisher, Hummingbird Exceed, Oracle 8, SnagIt, Git, Gerrit Code Review
Database: MS Access, MySQL
Accounting: Simply Accounting
PM: MS Project, SAP, AutoPlan, Mac Project
Code: html, css, Java Doc programming, Java and C++ reading familiarity
OS: Linux, UNIX, Ultrix, SunOS/SunView, HP OpenView, Windows, DOS
Collaboration: NetMeeting, Centra, MOSS, SharePoint, Confluence
Platforms: PC (Intel 80x86), Macintosh, Sun Microsystems, Hewlett‑Packard
Development: XAMPP Environment
Telecom: BCM 50, BCM450, SCE, Ethernet Routing Switch 8300 and 8600, ESU, MAS 5.1, MAS 6.0 Federal, MAS 6.0 Commercial, Wireless CDMA Networks, Nortel Networks Passport 15000 ATM broadband switch, Preside Multiservices Data Manager, Operations Controller for Transport Nodes, Switched Management Access (SMA), Succession Networks Packet Trunking and Universal Access solutions, Dynamically Controlled Routing, Service Control Point, Traffic Operator Position System Voice Service Node, Dynamic Network Controller
Networks: Newbridge Networks 46020 Network Manager, 48020 Service Manager, 45020 Element Manager, Data Collector, 36170 & 36177 ATM switches, 36190 50 Gig ATM switch
Security: Entrust IP Security, m-Register, m-Validator, Session, Web Administration Service ActivCard Trinity 4.2, ActivCard Gold 2.0